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WhatsApp for Restaurants

One QR code on every table. Route diner questions to host, kitchen, or events — tracked per location.

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The Opportunity

Stop losing leads to slow responses and untracked spend

Every conversation that starts late is a conversation that could have been a customer. Here's what changes when you route and track.

Without routing
  • −PDF menus get ignored. Diners with dietary questions have no way to ask without flagging someone down
  • −Large party bookings go to the wrong person because there is one number for everything
  • −You have no idea which location or Instagram post actually drives reservations
With Wat.Chat
  • +One QR code on every table — WhatsApp opens with your menu. Diner asks about gluten-free options. Kitchen responds directly
  • +Pre-chat form detects party size — couples go to host, large groups go to events manager automatically
  • +Each location and social post gets its own tracked link — dashboard shows what drives tables

How it works

One link. Your team. Your dashboard. Set up in under 5 minutes.

1
Print QR code One code on every table
2
Guest scans Opens menu and WhatsApp together
3
Smart routing Couples to host, groups to events
4
Size form Auto-detects group size
5
Branch analytics Know which location drives reservations

How it works

One link. Your team's numbers. Your dashboard. The same flow for every channel.

Step 1

Create your link

Set up a branded link like yourbrand.wat.chat in your dashboard. Takes 2 minutes.

Step 2

Share anywhere

Put it in ads, QR codes, your website, email signatures, social bios — everywhere customers find you.

Step 3

Capture context

Optional pre-chat form asks a qualifying question. Your team sees context before replying.

Step 4

WhatsApp opens

Customer taps and WhatsApp opens on their phone. No app install. No number to save.

Step 5

Route & measure

Chat goes to an available team member. Dashboard shows source, volume, and response time.

Set up in under 5 minutes. No coding. Works with your existing WhatsApp numbers.

Everything you need

Purpose-built tools that work the way your team already does.

QR on Every Table

One code everywhere. Diner scans, WhatsApp opens with your menu. No app install. No PDF download. Update the menu anytime — QR never changes.

Smart Request Routing

Add numbers for host, kitchen, and events. Pre-chat forms detect party size. Couples go to host. Groups go to events. Dietary questions go to kitchen.

Per-Location Tracking

Each branch gets its own tracked link. Dashboard shows which location, Instagram post, or Google profile drives the most diners.

Frequently asked questions

Everything you need to know about using Wat.Chat for restaurants.

Do I need different QR codes per table?

No. Same QR code everywhere. Routing rules and pre-chat forms handle everything automatically.

What if I change the menu?

Update the link destination in your dashboard. All QR codes instantly reflect changes. No reprinting needed.

Can large party bookings go to a different person?

Yes. Pre-chat form detects party size. Groups above your threshold automatically route to your events coordinator.

Does this work across multiple locations?

Yes. Each branch gets its own tracked link. Know which location drives the most diner conversations.

Can diners send photos of menu issues?

Yes. Diners can snap and share photos. Your team responds instantly — no awkward calls to the manager.

What if a diner does not have WhatsApp?

Set a fallback URL. Desktop users or non-WhatsApp users go to your web menu or contact page instead.

Can I track which Instagram post brought diners in?

Yes. Each social post gets its own tracked link. Your dashboard shows exactly which post drove tables.

Replace your PDF menu with a conversation you can track

One QR code on every table. Route questions to the right person. Know which location and post drives reservations.

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