Department Routing
Admissions to admissions. Financial aid to FA office. Enrolled students to instructors. Add all numbers. Set routing rules. One link does it all.
WhatsApp for Education & Training
One WhatsApp link across ads, website, and email. Route inquiries to admissions, financial aid, or instructors.
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The Opportunity
Stop losing leads to slow responses and untracked spend
Every conversation that starts late is a conversation that could have been a customer. Here's what changes when you route and track.
- −Prospective students message, call, and email — your team has no idea which campaign brought them in
- −Enrolled students email instructors but get lost in inbox clutter — questions go unanswered for days
- −You spend on 5 ad platforms but can't connect a single enrollment back to the campaign that drove it
- +Every ad and program page gets its own tracked WhatsApp link — see exactly which campaign drives enrollments
- +Pre-chat form asks which program they are interested in — chat routes to the right admissions coordinator
- +Dashboard shows inquiry-to-enrollment by source — measure real cost per enrolled student
How it works
One link. Your team. Your dashboard. Set up in under 5 minutes.
Everything you need
Purpose-built tools that work the way your team already does.
Pre-Chat Enrollment Forms
Capture program interest and student details before WhatsApp opens. Your team has context before they type a single reply.
Campaign Attribution
Know exactly which Facebook Ad, Google campaign, or email blast drove each student inquiry. Measure cost per lead and cost per enrollment.
Frequently asked questions
Everything you need to know about using Wat.Chat for education & training.
Can we route to different admissions counselors?
Yes. Add all counselor numbers. Chats distribute evenly. Set working hours. Pre-chat forms route by program type automatically.
Does this work for enrolled students too?
Absolutely. Put the link in your LMS or student portal. Enrolled students message their instructors or academic advisors directly.
Can we track which programs get the most inquiries?
Yes. Each program page gets its own tracked link. Your dashboard shows which courses and ads drive the most conversations.
What if a student is on desktop?
Set a fallback URL. Desktop users go to your web contact form. Mobile users go straight to WhatsApp.
Can students share documents?
Yes. WhatsApp supports PDFs and images. Students can share transcripts, application forms, or ID documents directly in chat.
Is this GDPR-compliant for student data?
Wat.Chat routes chats but does not store WhatsApp message content. Pre-chat form data is encrypted. Always follow your institution data policies.
Can we use this for alumni outreach?
Yes. Create alumni-specific links for reunion events, donation campaigns, or mentorship programs. Track engagement per campaign.
Know exactly which ad campaign drives enrollments
One tracked WhatsApp link across all channels. Route to the right department. Measure cost per enrolled student.
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