Multi-Agent Routing
Add your front-desk numbers. Set working hours. New chats distribute automatically — no one gets overloaded, no patient waits.
Transformez chaque annonce Google, publication Instagram et QR code en une conversation patient suivie.
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L'Opportunité
Every conversation that starts late is a conversation that could have been a customer. Here's what changes when you route and track.
One link. Your team. Your dashboard. Set up in under 5 minutes.
Purpose-built tools that work the way your team already does.
Add your front-desk numbers. Set working hours. New chats distribute automatically — no one gets overloaded, no patient waits.
Ask for name and visit reason before WhatsApp opens. Your team has context before they type a single reply.
Each ad and post gets its own tracked link. Your dashboard shows exactly which channel drives appointments. Measure cost per booked patient.
Everything you need to know about using Wat.Chat for healthcare clinics.
No. Your branded link works instantly. Patients click and chat — no saving numbers, no app install required.
Yes. Set availability for each team member. Chats route only to available staff. No messages sent to someone on leave or off-shift.
Each campaign gets its own tracked link. Your dashboard shows exactly which Google Ad, Instagram post, or website page drove each patient conversation.
Absolutely. Add all your department numbers and set routing rules. Pre-chat forms can ask which department — the chat goes to the right team automatically.
Yes. Wat.Chat works as a routing layer on top. Keep your current WhatsApp numbers. We handle the smart distribution.
Yes. WhatsApp supports images, PDFs, and documents. Patients can share lab reports, prescriptions, or insurance cards directly in chat.
Wat.Chat routes chats but does not store WhatsApp message content. Pre-chat form data is encrypted. We recommend not sharing sensitive health information via WhatsApp.
Create tracked WhatsApp links for every channel. Route patients to available team members automatically. Measure what works.