Privacy Policy

1. Information We Collect

We collect information you provide when creating an account, including your name, email address, and payment information. We also collect usage data such as WhatsApp link clicks, chat routing activity, and analytics events generated through the Service.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process payments and manage subscriptions
• Send administrative communications (billing, security, updates)
• Provide analytics and reporting on your WhatsApp links
• Detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal data. We may share data with:

• Payment processors (to handle billing)
• Service providers who assist in operating the Service
• Law enforcement when required by law

All third-party providers are contractually bound to protect your data.

4. Data Retention

We retain your account data as long as your account is active. Upon account deletion, we will remove your personal data within 30 days. Aggregated and anonymized analytics data may be retained indefinitely.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest. Access to personal data is restricted to authorized personnel. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Cookies

We use essential cookies for authentication and session management. We also use analytics cookies to understand how our Service is used. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

8. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us.

9. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice. Continued use after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, contact us at [email protected].